Privacy Policy

Effective Date: April 1, 2025

At Venturely: Richelle’s Premier Guide Service, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information.

Information We Collect

We collect two types of information from our clients:

  • Personal Information: This includes information that you provide to us voluntarily when booking a trip or contacting us, such as:

    • Name

    • Email address

    • Phone number

    • Mailing address

    • Payment details (credit card number, billing information)

    • Travel preferences and special requests (e.g., dietary restrictions, health concerns)

  • Non-Personal Information: We may automatically collect non-personal information when you visit our website, such as:

    • IP address

    • Browser type and version

    • Device type and operating system

    • Pages visited on our website

    • Time spent on our site

    • Referring website URLs

How We Use Your Information

We use the information we collect to provide and improve our services, including:

  • Booking and Trip Management: To process your booking, arrange guided trips, coordinate lodging, meals, transportation, and other travel services.

  • Communication: To respond to your inquiries, confirm bookings, send receipts and itineraries, and notify you about important updates regarding your trip.

  • Payment Processing: To securely process payments for the services you request.

  • Marketing: With your consent, we may use your contact information to send you promotional emails, newsletters, and updates about our services. You may opt-out of these communications at any time.

  • Improvement of Services: To analyze website usage and improve our website, user experience, and overall services.

How We Protect Your Information

We take reasonable precautions to protect your personal information and use industry-standard security measures to prevent unauthorized access or disclosure. These include:

  • Encryption: We use SSL (Secure Socket Layer) technology to encrypt sensitive data, such as payment information, during transmission.

  • Access Control: We restrict access to your personal information to employees or contractors who need it to perform their job duties.

  • Payment Security: All payment transactions are processed through secure third-party payment processors, and we do not store your full credit card number.

  • While we take steps to protect your data, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with trusted third-party vendors and service providers who assist us in providing the services you request, such as payment processors, lodging partners, travel agents, and certified guides.

  • Legal Compliance: We may disclose your information if required by law, such as to comply with a subpoena, legal process, or regulatory requirement.

  • Business Transfers: If our company is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

We ensure that any third-party providers we work with have adequate privacy protections in place to safeguard your data.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies (e.g., web beacons) to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences, analyze website traffic, and improve our services.

You can control cookie settings through your browser. However, if you disable cookies, some features of the website may not function as intended.

Your Rights and Choices

You have the right to:

  • Access and Update Your Information: You can access, review, and update your personal information at any time by contacting us.

  • Opt-Out of Marketing Communications: You can opt-out of receiving promotional emails or newsletters by clicking the “unsubscribe” link in any email we send you, or by contacting us directly.

  • Delete Your Information: In some cases, you may request that we delete your personal information, subject to any legal obligations or legitimate business interests.

If you have any concerns or questions about how we handle your personal information, you can contact us using the contact details provided at the end of this policy.

Children’s Privacy

Our services include mentorship programs, which may involve working with children under the age of 13. We are committed to protecting the privacy and safety of all participants. Any personal information collected from children will be handled with strict confidentiality and in compliance with applicable laws, including the Children’s Online Privacy Protection Act (COPPA).

We obtain necessary parental or guardian consent before collecting, using, or sharing any personal information from children under 13. Information is used solely for program-related purposes, such as communication, scheduling, and ensuring a safe and enriching experience.

If a parent or guardian wishes to review, update, or request the deletion of their child’s information, they may contact us, and we will promptly take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.

By using our website and services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.